West Nova Group provides importing solutions for a wide range of industries, including Manufacturing, Metal Fabrication, Construction, Heavy Equipment, and Warehousing/Material Handling. Our tailored services ensure we meet the unique needs of each industry, from sourcing specialized equipment to handling logistics and customs clearance.

Our door-to-door service covers every step of the importing process: initial consultation, market research, product sourcing, order placement, shipping logistics, customs clearance, and final delivery to your location in Canada. This comprehensive solution eliminates the complexities of importing, so you can focus on your business while we handle the details.

We conduct thorough market research and supplier verification to ensure that all sourced products meet your quality standards. Our team works with trusted international suppliers and performs detailed evaluations to mitigate risks and provide you with reliable, high-quality products tailored to your needs.

Yes, we specialize in handling bulk orders and importing specialized equipment for various industries. Whether you need heavy machinery for construction, laser cutting tools for manufacturing, or forklifts for warehousing, our team has the expertise to manage the process efficiently and ensure smooth delivery.

At West Nova Group, we manage all aspects of customs clearance, including preparing and submitting required documentation, paying applicable duties and taxes, and ensuring compliance with Canadian import regulations. Our experienced customs brokers work closely with authorities to ensure your goods pass through customs efficiently and without delays.

Shipping timelines depend on factors such as the product’s origin, transportation mode, and any customs clearance requirements. On average, importing goods can take anywhere from 2 to 8 weeks, depending on these variables. Our team provides a detailed timeline for your specific project and ensures timely updates throughout the shipping process.

Importing goods into Canada typically involves paying customs duties, import taxes (GST/HST), and other potential fees, depending on the product type and value. Our team calculates these costs during the customs process and includes them in your quote to provide complete transparency and avoid unexpected expenses.

We coordinate a range of shipping methods, including air, sea, and ground transportation, based on your specific needs and budget. Our logistics team evaluates the best options to ensure safe, timely, and cost-effective delivery of your goods, no matter their origin or destination.

Our team stays up-to-date with the latest Canadian import regulations and ensures all shipments meet the necessary compliance requirements. We handle documentation, licensing, and other regulatory needs to avoid penalties and delays, ensuring a smooth import process for our clients.

Our quotes are tailored to your specific project and include all major costs, such as product sourcing, shipping, customs duties, taxes, and brokerage fees. We aim for full transparency, providing a detailed breakdown of each expense to help you understand the total cost of your import.

No, at West Nova Group, we prioritize transparent pricing. All known costs are included in your initial quote. If any additional charges arise due to unforeseen circumstances (e.g., customs changes), we will inform you immediately and provide a clear explanation.

We accept a variety of payment methods, including bank transfers, credit cards, and online payment options. Specific payment terms will be outlined in your quote, ensuring a secure and convenient transaction process.

Depending on the project, a portion of the payment may be required upfront to cover initial costs such as product sourcing or shipping arrangements. The remaining balance is typically due upon completion or as per the agreed terms specified in your quote.

We leverage our global supplier network, logistics expertise, and efficient processes to keep costs competitive. By negotiating favorable terms with suppliers and shipping partners, we ensure you receive high-quality service at the best possible price, making importing more accessible and cost-effective.